Managing for Serendipity # Julian ElveMay 12, 2004Updated Jun 11, 2019 1 min read Managing for Serendipity …or why we should lay off ‘best practice’ in KM. PDF of 2003 paper by Dave SnowdenProactive application of technology to businessMy interests include technology, personal knowledge management, social changeNextWatching AlonePreviousUnpredictable Emergence of Learning