On my other blog I’ve been posting my process as I worked through the creation of a Quality Management Strategy.
Post 1 Post 2 Post 3 Post 4 Post 5
One key learning point was that the management of benefits, whilst considered by MSP as a separate activity, is absolutely fundamental to ensuring the programme delivers value, so it is important to make that an integrated part of the Quality management Strategy.
Another insight was the importance of considering quality as a series of “nested loops”…
